Danielle McKenzie of New Hampshire, like most people, uses Amazon regularly. However, she received an unusual, definitely unexpected, and unwanted surprise in her most recent Amazon package.

When she opened her package she found her item along with a bag of used medical devices. When this happened, she called Amazon to report the problem. The Amazon representative was extremely sorry for the inconvenience. She received a full refund for her product.

The bag of medical devices was labeled "return bag for used transducer arrays." The items were used for ultra sounds. The representative had no idea how they managed to get in her package.

McKenzie spoke with WCVB about the exchange.

"I spoke with someone who was very apologetic. She was mortified that it happened, and she was very concerned. It's just weird and creepy and disturbing."

The fire department safely disposed of the used medical products. 


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