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Icy Hot Is Too Hot!


Posted on Feb 13, 2008

On Friday, February 8, a voluntary nationwide recall was announced by Chattem, Inc. of its Icy Hot Heat Therapy products, including consumer “samples” included on a promotional basis for a limited time in cartons of the 3 oz. Aspercreme product after receiving reports of personal injuries from consumers. The recall is being conducted to the consumer level.

The recall of the products was announced due to Chattem receiving reports from some consumers of receiving first, second, and third degree burns as well as skin irritation as a result of consumers using, or possibly misusing, the products.

The lots and sizes of Icy Hot Heat Therapy products affected by the recall are the Icy Hot Heat Therapy Air Activated Heat – Back, Icy Hot Heat Therapy Air Activated Heat – Arm, Neck, and Leg, and Icy Hot Heat Therapy Air Activated Heat – Arm, Neck, and Leg single consumer use “samples” included in cartons of 3 oz. Aspercreme Pain Relieving Creme on a limited promotional basis. If the products are removed from the holding cartons, the products being recalled are packaged in a red colored plastic pouch that says “Icy Hot Heat Therapy” and either “Back” or “Arm/Neck and Leg.”

The products are sold over the counter at grocery stores, pharmacies, and mass merchandisers.

Anyone who has purchased the products being recalled should immediately cease usage of them and either discard them or return them to Chattem, Inc. Consumers can return the product for a full refund by calling the Consumer Affairs Department of Chattem, or visiting the company’s website.

Anyone who experiences adverse reactions to the use of the products should immediately notify the Adverse Event Reporting Program of the Food and Drug Administration either by visiting www.fda.gov/medwatch/report.htm or sending a fax to 800-FDA-0178.

North Carolina citizens who sustain personal injury from the use of these products have a products liability claim against the manufacturer. If victims can prove their case, they can recover full damages including all medical expenses, pain and suffering, scaring and any other consequential damages which can be proven.

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