Warranty Notification Changes in the E-Warranty Act of 2015
President Obama signed the E-Warranty Act of 2015 into law in September 2015. The E-Warranty Act revises existing legislation about consumer warranty notifications and updates it to reflect our more technology-based society.
In the past, consumers would receive product warranty details inside product packaging from manufacturers and/or suppliers. Under the terms in the Act, warranties will only need to be published online. It will be the consumer's duty to seek out and find warranty details on the Internet. Compliance for manufacturers has yet to be determined. The Federal Trade Commission (FTC) has one year from when Obama signed the Act to establish publishing rules. As of this writing, that date has not yet passed.
It remains to be seen how consumers will be affected by the new warranty procedure. The procedure offers a few benefits: Reduces material consumption for printing individual warranties in every product, allows warranty details to be easily accessible 24/7 electronically, and retailers will have option to provide hard copy or digital terms at the point of purchase.
Consumers who are concerned about defective products should always cease use of the product immediately. Individuals can file a complaint with the Consumer Protection Division of the FTC and/or contact a defective product attorney 877-BRENT-ADAMS to learn about possible manufacturer liability.